Professional Email for SHA E-Contracting in Kenya
Need an official facility-owned email address for healthcare administration? Duara Dev handles domain registration, professional email setup, security and ongoing management. Get your facility's accounts configured on supported devices with simple annual billing from KSh 12,000.
Duara Dev is an independent technology provider and is not affiliated with or endorsed by SHA.
Professional Email for Healthcare Facilities Using SHA E-Contracting
A domain-based address gives your facility a durable administrative identity for official correspondence, keeps work separate from personal accounts and makes access easier to manage when staff change.
Why facilities choose it
- Addresses tied to the facility rather than one employee
- Controlled access for administration, accounts and billing
- Continuity when authorized staff change
- Clear separation between personal and facility communication
What the official portal confirms
The SHA E-Contracting portal uses facility and administrator account details for online contracting. We could not independently verify an official published rule that prohibits personal email providers, so we do not present domain email as a guarantee or condition of SHA approval.
Official SHA E-Contracting PortalWe Set Up and Manage Your Professional Email
You do not need to configure DNS, authentication records or individual mailboxes yourself. We handle the supported technical setup and ongoing administration while your facility retains ownership of its domain and controls authorized users.
Domain setup
Availability checks, registration assistance, DNS configuration and renewal tracking.
Mailbox setup
Authorized accounts created, configured and connected to supported devices.
Authentication
SPF, DKIM and DMARC configured to authenticate sending domains; these controls do not encrypt message content.
Migration
Existing professional mail assessed and migrated where applicable under the Business or custom scope.
Account changes
Authorized creation, disabling, password-reset and forwarding requests as your team changes.
Technical support
Help with supported access, configuration, authentication records and account recovery.
Don't Have a Domain Name? We Handle That Too.
You do not need a website to use professional email. We can check availability, register a suitable domain in your facility or business name, configure it and manage renewals. If you already own a domain, we use it where access and configuration allow; there is no need to buy another.
Illustrative addresses include admin@yourhospital.co.ke, info@yourclinic.co.ke, accounts@yourhospital.co.ke and billing@yourclinic.co.ke. Availability is checked before any domain is confirmed.
Managed Professional Email Packages
One annual email-service bill. Domain registration and management is KSh 6,000/year per domain where required and is shown separately.
Starter
KSh 12,000/year
Up to 5 professional email accounts.
- Mail records configured
- Accounts created and secured
- Supported devices connected
- Ongoing management under service terms
Business
KSh 24,000/year
For facilities with teams or departments.
- Everything in Starter
- Existing mail migration where applicable
- Staff account changes
- Managed email support
Custom
Quoted
More than 20 accounts or a more involved environment.
- Scoped account and storage needs
- Migration and department requirements
- Additional supported security needs
- Ongoing management scope
Mailbox storage limits and provider-specific features are confirmed during scoping. Email hosting is an annual service, not a lifetime purchase.
Use Your Professional Email on Your Existing Devices
Where supported by the selected hosting provider, we can connect your professional address to the Gmail app on Android or iPhone, Microsoft Outlook, other compatible email clients, or browser-based webmail.
Using the Gmail application does not turn a domain address into a personal Gmail account. Supported features vary by provider and device, so we confirm compatibility during setup.
Secure Email Management for Healthcare Facilities
We configure supported account security, strong-password practices, multi-factor authentication where available, access management and mail authentication records. No email system is immune to compromise, and SPF, DKIM and DMARC authenticate mail; they do not encrypt its contents.
Standard business email is not automatically compliant with every healthcare or data-protection requirement. Systems used for highly sensitive patient information require separate assessment and controls.
Ongoing Email Management and Support
Your facility retains control of its domain and authorized users. We administer supported technical changes on authorized instructions; routine management does not mean reading or monitoring message content.
Professional Email for Healthcare Facilities Across Kenya
We support healthcare organizations remotely across Kenya. SHA eligibility depends on SHA's rules and the facility's own status, not on purchasing email from Duara Dev.
Hospitals
Departmental and administrative addresses under facility control.
Private Clinics
A professional identity for owners, administrators and billing teams.
Medical Centres
Managed accounts for multi-service clinical administration.
Health Centres & Dispensaries
Straightforward email setup without requiring a full website.
Diagnostic Centres & Laboratories
Role-based addresses for reports, accounts and administration.
Dental & Specialist Clinics
Facility-branded communication for focused care teams.
How to Get Your Professional Email Set Up
Share requirements
Tell us your facility name, domain status, account count, migration needs and special requirements.
Domain setup
We check and register an available domain, or assess the access and configuration of your existing one.
Email configuration
We create authorized accounts and configure the supported hosting environment and authentication records.
Device connection
We help connect supported email applications and devices where applicable.
Handover and management
Authorized users receive access and guidance; ongoing support follows the selected package.
Frequently Asked Questions
Do I need a professional email address for SHA E-Contracting?
The official portal requires email-based facility and administrator account details, but we could not verify a published SHA rule stating that the address must use your own domain. A facility-owned domain address can still improve continuity, control and professional identity. Confirm current registration requirements directly with SHA.
Can I use a personal Gmail address for SHA E-Contracting?
SHA determines what it accepts. We do not claim that personal Gmail is prohibited. A professional address uses your facility domain and remains organizationally controlled; it can often be accessed through the Gmail app where supported.
How much does SHA E-Contracting professional email setup cost?
Starter is KSh 12,000/year for up to 5 accounts and Business is KSh 24,000/year for up to 20. Larger requirements are quoted. Managed domain service is a separate KSh 6,000/year per domain where required.
Do I need a website to get professional email?
No. A registered domain can be configured for professional email without building a full website.
Can Duara Dev register a domain for my healthcare facility?
Yes, subject to domain availability. Registration and management is KSh 6,000/year per domain, and ownership remains with the client.
Can I use my professional email through Gmail?
Where supported, the address can be connected to the Gmail app as a professional mailbox. It remains a domain-based address and feature support depends on the provider and device.
Can I use my existing domain name?
Yes, provided your facility controls the domain and supplies the access needed to configure its DNS and mail records.
How many email accounts can my facility have?
Starter covers up to 5, Business up to 20, and requirements above 20 receive a custom quotation.
Does Duara Dev manage the accounts after setup?
Yes, ongoing supported administration includes authorized account changes, access troubleshooting and mail-record maintenance according to the selected package.
How are our email accounts secured?
We configure supported controls such as strong-password practices, multi-factor authentication where available, SPF, DKIM, DMARC and access management. These reduce risk but cannot guarantee immunity from compromise.
Can we move existing professional email accounts to Duara Dev?
Existing-mail migration is available where applicable under the Business package or a custom scope after we assess the current provider and volume.
Does Duara Dev register healthcare facilities for SHA E-Contracting?
No. Duara Dev supplies and manages professional email infrastructure. SHA controls its own registration, contracting and approval processes.
Get Your SHA E-Contracting Professional Email Set Up
Whether your healthcare facility already has a domain or needs a new one, we can set up and manage its professional email accounts under a clear annual plan.
Please do not send patient records, passwords or SHA credentials through the enquiry form.