Store workload
Platform, product count, variations, search, plugins and database behaviour.
Managed hosting for online stores
E-commerce hosting managed around real store demand
Duara recommends the right hosting for your platform, catalogue and order volume, then manages setup, migration, monitoring, recovery and scaling without pushing unnecessary capacity.
Managed service
One accountable partner
Provider research
Setup & migration
DNS & SSL
Performance & uptime
Security response
Backups & restores
Duara works with the provider that best fits the site. You keep visibility of the recommendation, account and operating decisions.
Right-sized: no upselling for its own sake
Observable: monitoring and clear escalation
Recoverable: backups and tested restore paths
Recommendation first
A recommendation based on transactions, not a generic tier
Store hosting has to support catalogue size, checkout activity, payment integrations, database load, campaign peaks and recovery needs. We measure those realities first, then compare providers and packages on fit, support quality and total operating cost.
Sales patterns
Normal order volume, promotions, seasonal peaks and expected campaign traffic.
Payment journey
Checkout flows, M-Pesa or card integrations, webhooks and third-party dependencies.
Recovery needs
How much order or stock data the business can safely lose and how quickly it must return.
A recommendation you can understand. We explain why a provider and package fit, what alternatives were considered, and which limits should trigger a future review.
Discuss your requirementsEnd-to-end management
From provider choice to incident response
Duara manages the operational work around your hosting so responsibilities do not disappear between the website, the domain and the provider.
Recommend
Compare reputable providers and packages against the site’s workload, risk, support needs and budget.
Set up & migrate
Configure the environment, move files and databases, validate functionality and plan cutover carefully.
Connect
Manage DNS records, SSL certificates and the technical connections the website depends on.
Monitor
Watch availability, performance and security signals, then investigate meaningful changes or alerts.
Recover & troubleshoot
Maintain backups, assist with database or site restores, diagnose faults and coordinate provider support.
Manage & scale
Handle ongoing changes and recommend scaling only when evidence shows the current setup is reaching its limits.
Designed for the workload
Protect the buying journey from browse to fulfilment
We manage the hosting layer that supports product discovery, checkout and order operations. Performance and security changes are assessed carefully, backups are aligned to data activity, and scaling recommendations are made before known peaks.
- WooCommerce and WordPress stores
- Custom commerce applications
- Payment and fulfilment integrations
- Campaign and seasonal traffic
Responsible availability
99%+ targets
We favour providers with documented 99%+ availability targets appropriate to the service. We do not promise 100% uptime. Monitoring, recovery planning and fast incident response are what make disruptions manageable.
When something goes wrong
A clear response beats an impossible promise
Detect and assess. We use monitoring and reported symptoms to understand scope and urgency.
Respond and coordinate. We troubleshoot directly and work with the provider where infrastructure action is needed.
Restore and learn. We recover from appropriate backups when required and recommend changes that reduce repeat risk.
Simple engagement
How we get started
- 1
Understand
We review the website, current setup, known issues and business priorities.
- 2
Recommend
You receive a clear provider and package recommendation with reasons and trade-offs.
- 3
Transition
We plan setup or migration, DNS, SSL, validation and a controlled go-live.
- 4
Manage
Monitoring, backups, troubleshooting, response and ongoing improvements continue.
Questions
What clients usually ask
Will you recommend a specific e-commerce host?
Yes, after reviewing the store. We compare credible providers and packages against your platform, workload, support needs and budget, then explain the trade-offs clearly.
How do you handle backups and restores?
We agree on a backup approach suited to how often orders and inventory change, monitor the process and assist with database or full-site restoration when required.
Do you guarantee the store will never go offline?
No responsible provider can promise that. We recommend options with 99%+ availability targets, monitor the service and respond quickly when an incident affects the store.
Start with the requirements
Get a hosting recommendation built around your site
Tell us what you run today, what is not working and what the business needs next. Duara will recommend the right path and manage the transition.
Let Duara recommend the right hosting